So I came home from work yesterday, went into my frag tank room to open the valve to refill my ato buckets, and the lights on that tank were off. I look down at the energy bar and find the light flashing. Panicked I ran back to my display tank and look underneath to check the status of the brain and its cycling through an entire rainbow of colors. I tried to unplug it and let it reboot, with the same result. So I contacted Neptune and asked about it, they got back to me this morning and said to try a 12v powersupply with the energy bars unhooked, if it did the same I would have to send it in to them for diagnostics. Of course with my luck, after scavenging for 2 hours for a 12v 500ma + power supply that would work, the apex still did not.
Basically my apex is trying to boot up, faults and starts the process over infinitely. so my tanks are currently running on minimal circulation and no lights for the frag tank, no ato for either tank.
Does anyone have experience with a similar issue? Has anyone had to send their apex in for service? If so what was their turn around time? Ive adapted enough over to Neptune equipment that im sort of stuck limping things right now and im not sure it can handle a long wait